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 Flagship Carpets Flagship has Produced High Quality Rugs for the Educational Industry for Over 37 Years.
All rugs are made of 100% nylon featuring DENSITECH™ for the highest fiber density, MICROGARD™ protects against bacteria, fungi and yeast, FORCE 5™ STAINSHIELD™ for stain protection. All rugs meet or exceed Class One fire ratings. All rugs come with a useful life wear warranty. CRI Indoor Air Quality Testing Program Passed - Certification No. 142227878 Category 1Y.
Please click on pictures below for details.
FLAGSHIP CARPETS Warranty and Return Policy
WARRANTY ON RUGS: ALL RUGS COME WITH A USEFUL LIFE LIMITED WEAR WARRANTY (SEE BELOW FOR DETAILS)*
*FLAGSHIP WARRANTS THAT ITS RUGS WILL LOSE NO MORE THAN 20% OF THE YARN DURING THE USEFUL LIFE OF THE RUG COMMENCING AT THE TIME OF PURCHASE. FLAGSHIP WARRANTS ABRASIVE WEAR ONLY. THIS WARRANTY DOES NOT COVER TEARS, BURNS, PULLS, CUTS, PILLING, MATTING, OR DAMAGE DUE TO IMPROPER USE OR IMPROPER CLEANING AGENTS OR METHODS, NOR DOES IT COVER RUGS ON STAIRS OR OUTSIDE AREAS.
WARRANTY ON SURGING: THREE MONTH LIMITED WARRANTY (SEE BELOW FOR DETAILS)*
*FLAGSHIP WARRANTS THE SURGING FOR THREE MONTHS FOR MANUFACTURING DEFECTS ONLY. THIS WARRANTY DOES NOT COVER DAMAGE CAUSED BY FURNITURE ABRASING THE SURGING, A PERSON USING A PROJECTILE TO DAMAGE SURGING, OR FLOOR CLEANING EQUIPMENT ABRASING THE SURGING WHILE CLEANING OTHER SURFACES IN PROXITY TO THE RUG.
WARRANTY ON FLOOR CARPET (WALL TO WALL): ALL CARPETS HAVE A 10 YEAR LIMITED WEAR WARRANTY (SEE BELOW FOR DETAILS)*
*FLAGSHIP WARRANTS THAT IF THIS CAPRET IS PROPERLY INSTALLED AND MAINTAINED AND THE SURFACE PILE IN ANY AREA ABRASIVELY WEARS MORE THAN 20% WITHIN TEN YEARS, IT WILL BE REPLACED AT FLAGSHIP’S EXPENSE (AN INDEPENDENT TESTING SERVICE WILL DETERMINE WEAR). THIS WARRANTY DOES NOT COVER TEARS, BURNS, PULLS, CUTS, OR DAMAGE DUE TO IMPROPER CLEANING AGENTS OR METHODS, NOR DOES IT COVER CARPET INSTALLED ON STAIRS OR OUTSIDE AREAS. PAD AND LABOR ARE NOT INCLUDED IN THIS WARRANT SINCE WE MANUFACTURE CARPET ONLY.
LABOR ALLOWANCE: WE WILL NOT BE RESPONSIBLE FOR ANY LABOR COSTS INVOLVED IN ANY RETURNS
RE-STOCKING FEE: 20% RE-STOCKING FEE PLUS FREIGHT COST. FEES APPLY TO THOSE ORDERS IN WHICH PRODUCT WAS ORDERED IN ERROR BY END USER. FOR EXAMPLE: WRONG COLOR, SIZE, AND/OR STYLE. FLAGSHIP WILL NOT CHARGE THE 20% RE-STOCKING FEE FOR EXCHANGES.
RETURN TO: FLAGSHIP CARPETS, 208 VICTORY CIRCLE, ELLIJAY, GEORGIA 30540 USA
TIME LIMITATIONS ON RETURNS FROM DATE RECEIVED: 5 DAYS
RETURNS ON ITEMS CLASSIFIED AS SECONDS: NO RETURNS OR CLAIMS
NO RETURNS ON USED CARPET OR RUGS FOR ANY REASON UNLESS THERE IS A WEAR PROBLEM AS STATED ABOVE
CREDIT WILL NOT BE ISSUED UNTIL RUGS ARE INSPECTED; DETERMINATION OF CREDIT WILL THEN BE MADE.
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